We have added a document library to DireXtion Mobile (driver app) so that drivers on location can immediately have the right information.
Furthermore, we introduced the so-called TodoList task. The driver is presented with a dynamic list of detailed tasks that he needs to perform. This can be a very specific task that only needs to be ticked off but it can also be, for example, a question whether there is packaging present. Depending on the answer, follow-up questions or tasks are presented, numbers can be entered, a picture can be taken or an entirely new TodoList task can be started. This interactive and dynamic way of working provides endless possibilities to improve the service at the door and/or to register and thereby increase the quality of the service.